Privacy Policy
We only collect what we need to help you find a housing solution, and we treat your information with care.
Last updated: August 2026
Information we collect
When you contact us through a form on this site, our help widget, or by phone, we may collect your name, email address, phone number, and the details you choose to share about your housing situation. We do not ask for sensitive financial account numbers or government identifiers through this website.
How we use your information
We use your information to respond to your inquiry, discuss housing options with you, schedule calls or appointments, and follow up on your request. We may contact you by phone, email, or — if you have given consent — text message.
SMS and text messaging
If you opt in to text messages, you agree to receive messages from Home Advisors at the phone number you provided regarding your housing inquiry, including follow-ups and appointment reminders. Consent to receive text messages is never a condition of any purchase or service.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe. Reply HELP for assistance.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.
Sharing your information
We share your details only with the service providers that help us operate — for example our customer relationship management and messaging platforms — and only as needed to respond to you. If a housing option requires introducing you to a partner such as a landlord or lender, we ask for your permission first. We do not sell your personal information.
Your choices
You may ask us to stop contacting you, or to update or delete the information you have shared, by emailing help@homeadvisors.net or calling +1 770-353-4997. You can opt out of text messages at any time by replying STOP, and out of emails by using the unsubscribe link or replying to ask.
Contact us
Home Advisors
Email: help@homeadvisors.net
Phone: +1 770-353-4997